Porting from Telstra DOT Services
If you are moving your internet and phone services from Telstra DOT (Digital Office Technology) to Solitary Technology, you likely want to keep your existing phone number(s). This process is called ‘porting’. Porting from Telstra DOT services has some specific considerations, and there are generally two main options available.
We recommend discussing your specific setup with Solitary Technology to determine the best approach for your needs.
Options for Porting from Telstra DOT
Here are the two primary methods for bringing your number(s) over:
Option A: Exchange Based Diversion (Fastest)
This option involves setting up a diversion (or redirect) for your existing Telstra DOT number(s) at the telephone exchange level. Calls to your old number(s) are automatically forwarded to a new number provided by Solitary Technology.
Key point: With diversion, your original number technically remains active (or parked) with Telstra DOT, but calls are redirected. This can sometimes be a quicker setup initially.
Option B: Cat C Port
A Cat C (Category C) port is a process to fully transfer complex services or multiple numbers (like those often associated with business or legacy systems such as DOT) from one provider to another.
Key point: This is a more complex and formal porting process compared to a standard residential number port, designed for services with multiple lines or features. It involves coordination between Telstra and Solitary Technology to move the number itself.
Which Option is Right for You?
The best option depends on your current Telstra DOT setup and your requirements.
- Diversion might be considered for a simpler redirection need or potentially a faster initial setup.
- Cat C Port is typically required for a full transfer of the number(s) and potentially associated services.
Due to the specific nature of Telstra DOT services and the porting process, it’s crucial to discuss your situation with our experts.
We will need details about your current Telstra DOT service to advise you on the most suitable porting method and manage the process for you.
Get Started with Your Port
Ready to discuss porting your number from Telstra DOT?