Why can't I make calls to some countries?
Why can’t I make calls to some countries?
Some countries and destinations are classified as “high-risk”, and are blocked by default
What makes a destination “high-risk”?
High-risk destinations are typically identified based on:
- Fraud patterns: Countries with historically high rates of telecommunications fraud
- Security concerns: Regions where call routing may pose security risks
- Premium rate abuse: Destinations commonly used for premium rate scams
High-Risk Destinations List
The following countries and destinations are currently classified as high-risk:
Countries and Territories
- Algeria (Algeria Mobile)
- Andorra (Andorra Mobile)
- Angola (Angola Mobile)
- Armenia
- Aruba (Aruba Mobile)
- Ascension Island
- Belarus (Belarus Mobile)
- Benin (Benin Mobile)
- Bosnia and Herzegovina (Bosnia and Herzegovina Mobile)
- Botswana (Botswana Mobile)
- Burkina Faso (Burkina Faso Mobile)
- Burundi (Burundi Mobile)
- Cameroon (Cameroon Mobile)
- Cape Verde (Cape Verde Mobile)
- Central African Republic (Central African Republic Mobile)
- Chad (Chad Mobile)
- Comoros (Comoros Mobile)
- Congo Democratic Republic (Congo Democratic Republic Mobile)
- Congo Republic (Congo Republic Mobile)
- Croatia (Croatia Mobile)
- Cuba (Cuba - Guantanamo Bay)
- Diego Garcia
- Djibouti (Djibouti Mobile)
- Egypt (Egypt Mobile)
- Equatorial Guinea (Equatorial Guinea Mobile)
- Eritrea
- Estonia Mobile (Estonia NGN)
- Ethiopia (Ethiopia Mobile)
- Faroe Islands
- Gabon (Gabon Mobile)
- Gambia (Gambia Mobile)
- Ghana (Ghana Mobile)
- Guinea Bissau (Guinea Bissau Mobile)
- Guinea Republic (Guinea Republic Mobile)
- Ivory Coast (Ivory Coast Mobile)
- Kazakhstan (Overlay Network)
- Kenya (Kenya Mobile)
- Kiribati (Kiribati Mobile)
- Latvia (Latvia Mobile)
- Lesotho (Lesotho Mobile)
- Liberia
- Libya (Libya Mobile)
- Lithuania (Lithuania Mobile)
- Madagascar (Madagascar Mobile)
- Malawi (Malawi Mobile)
- Maldives (Maldives Mobile, Maldives Premium)
- Mali (Mali Mobile)
- Mauritania (Mauritania Mobile)
- Mauritius
- Mayotte (Mayotte Mobile)
- Micronesia
- Moldova (Moldova Mobile, Moldova PRIDNESTROVIE)
- Monaco (Monaco Mobile)
- Montenegro (Montenegro Mobile)
- Morocco (Morocco Mobile)
- Mozambique (Mozambique Mobile)
- Namibia (Namibia Mobile)
- Niger (Niger Mobile, Niger Premium Services)
- Nigeria (Nigeria Mobile)
- Niue
- Reunion (Reunion Mobile)
- Rwanda (Rwanda Mobile)
- Saint Helena
- Samoa (Samoa Mobile, Samoa Mobile Digicel)
- San Marino
- Sao Tome and Principe
- Senegal (Senegal Mobile)
- Serbia and Montenegro (Serbia and Montenegro Mobile, Serbia and Montenegro Mobile Others, Serbia and Montenegro Special Services)
- Seychelles (Seychelles Mobile)
- Sierra Leone (Sierra Leone Mobile)
- Slovenia (Slovenia Mobile)
- Solomon Islands (Solomon Islands Mobile BeMobile, Solomon Islands Mobile Soltel, Solomon Islands Mobile Telekom)
- Somalia
- South Sudan
- Sudan (Sudan Mobile)
- Swaziland (Swaziland Mobile)
- Tanzania (Tanzania Mobile)
- Togo (Togo Mobile)
- Tokelau
- Tunisia (Tunisia Mobile)
- Tuvalu
- Uganda (Uganda Mobile)
- Ukraine (Ukraine Mobile)
- Vanuatu (Vanuatu Mobile, Vanuatu Mobile Digicel, Vanuatu Special Services)
- Zambia (Zambia Mobile)
- Zimbabwe (Zimbabwe Mobile, Zimbabwe Mobile Econet)
Satellite Networks
- Global Network MTXC
- Global Network Tian Tong Satellite
- Global Network Transatel
- Global Satellite Emsat 88213
- Global Satellite GlStar 8818_9
- Global Satellite Iridium 8816_7
- Global Satellite MCP 88232
- Global Satellite Telenor 88299
- Global Satellite Thuraya 88216
- Inmarsat Areo Global 8705
- Inmarsat BGAN ISDN 87078
- Inmarsat BGAN Voice 87077
- Russia Satellite Iridium
What can I do if I need to call these destinations?
If you need to make calls to high-risk destinations, you will need to contact us
If you have legitimate business reasons for calling these destinations, we will work with you to find appropriate solutions while maintaining necessary security measures.