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Voicemail & Messaging

Voicemail Management

  • *96 - Deactivate voicemail
  • *97 - Access voicemail
  • *98 - Record new greeting

Playback Controls (During Recording Playback)

When listening to voicemail messages, use these keys:

  • # - Previous message
  • * - Next message
  • 7 - Jump 10 messages forward
  • 8 - Restart current message
  • 9 - Jump 10 messages backward
  • 1 - Reverse playback (press multiple times to increase speed)
  • 2 - Stop/resume playback
  • 3 - Fast forward

Call Management Features

Conference Calls (*53)

Create conference calls with multiple participants.

  • *53 - Places all held callers into the first available conference room
  • *53[room_number] - Places callers into a specific conference room (e.g., *53800)

Call Recording (*93/*94)

Record conversations for your records.

  • *93 - Start recording the current call
  • *94 - Stop recording the current call

Other Services

Call Details (*63)

Request detailed information about a call via email.

  • *63 - Request call details (caller ID, duration, time) to be sent to your email

Echo Test (*56)

Test your phone’s audio quality and DTMF functionality.

  • *56 - Perform echo test (system returns your audio and reads back DTMF tones, useful for checking the quality of your handset’s microphone.)

Wakeup Calls (*62)

Set automatic wakeup calls from the system.

  1. Dial *62
  2. Press confirm
  3. Enter time in 24-hour format (HHMM) - e.g., 0715 for 7:15 AM
  4. Press * to cancel after confirmation

Whitelist (*91)

Add contacts to your preferred caller list.

  • *91 - Add the last caller to your whitelist

Blacklist (*92)

Block unwanted callers.

  • *92 - Add the last caller to your blacklist

Need Help?

If you need assistance with any of these star codes or have questions about telephony features, please contact our support team.