Star codes
Voicemail & Messaging
Voicemail Management
*96
- Deactivate voicemail*97
- Access voicemail*98
- Record new greeting
Playback Controls (During Recording Playback)
When listening to voicemail messages, use these keys:
#
- Previous message*
- Next message7
- Jump 10 messages forward8
- Restart current message9
- Jump 10 messages backward1
- Reverse playback (press multiple times to increase speed)2
- Stop/resume playback3
- Fast forward
Call Management Features
Conference Calls (*53)
Create conference calls with multiple participants.
*53
- Places all held callers into the first available conference room*53[room_number]
- Places callers into a specific conference room (e.g.,*53800
)
Call Recording (*93/*94)
Record conversations for your records.
*93
- Start recording the current call*94
- Stop recording the current call
Other Services
Call Details (*63)
Request detailed information about a call via email.
*63
- Request call details (caller ID, duration, time) to be sent to your email
Echo Test (*56)
Test your phone’s audio quality and DTMF functionality.
*56
- Perform echo test (system returns your audio and reads back DTMF tones, useful for checking the quality of your handset’s microphone.)
Wakeup Calls (*62)
Set automatic wakeup calls from the system.
- Dial
*62
- Press confirm
- Enter time in 24-hour format (HHMM) - e.g.,
0715
for 7:15 AM - Press
*
to cancel after confirmation
Whitelist (*91)
Add contacts to your preferred caller list.
*91
- Add the last caller to your whitelist
Blacklist (*92)
Block unwanted callers.
*92
- Add the last caller to your blacklist
Need Help?
If you need assistance with any of these star codes or have questions about telephony features, please contact our support team.